Terms & Conditions

By using this website, you agree to the following terms and conditions. If you do not agree, please do not use the site.

Last Updated: 4.6.2026
Company Name: Born & Raised Electric LLC
Website: www.born-raisedelectric.com

Website Use

The content on this website is provided for general informational purposes only. It does not constitute professional electrical advice or a guarantee of service availability.

Service Requests

Submitting a form or contacting us through the website does not create a contractual agreement.

All services are subject to:

  • Scope review

  • Site conditions

  • Permits and inspections

  • Final written estimates or proposals

Accuracy of Information

While we strive to keep information on this site accurate and up to date, electrical codes, incentives, and requirements may change. We do not guarantee that all information is current at all times.

Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of Born & Raised Electric and may not be copied or reused without written permission.

Limitation of Liability

Born & Raised Electric is not responsible for any damages resulting from the use or inability to use this website.

Program Description and Acceptance of Terms

Born & Raised Electric (“Company,” “we,” “our,” or “us”) operates one or more text messaging, email, and call programs (collectively, the “Programs”) to communicate with customers and prospects regarding our services. These Programs may include, without limitation:

  • Service‑related alerts and reminders.

  • Customer support and scheduling updates.

  • Post‑project follow‑up communications, including satisfaction surveys, Net Promoter Score (NPS) collection, qualitative feedback about completed work, and invitations to leave public reviews on third‑party platforms.

  • Where permitted, limited informational or promotional messages related to our services.

By providing your contact information (including your mobile phone number and email address) and opting in to receive messages from us, or by using our Website or services, you agree to these Terms & Conditions and our Privacy Policy (together, the “Terms”). If you do not agree, please do not enroll in any Program or use the Website.

  • Program / Brand Name(s): “Born & Raised Electric Customer Communications”

  • Program Description: One‑time and recurring communications by SMS, MMS, phone, and email related to service scheduling and support, post‑project surveys (including NPS), feedback collection, and invitations to leave public reviews, as well as other service‑related and, where permitted, limited promotional messages.

Message Frequency and Charges

  • Message and data rates may apply.

  • Message frequency may vary based on your interactions with us and which Programs you join (for example, number of projects, survey requests, or inbound inquiries).

  • Your wireless carrier may charge you for text messages according to your mobile plan. You are responsible for any such charges.

Opt‑In and Opt‑Out

You may opt in to receive messages from us by, for example, submitting a form on our Website that includes consent language, requesting text or email updates, providing your information during a service interaction, or otherwise agreeing to receive communications.

Opt‑Out Instructions (STOP):

  • To stop receiving text messages from a Program, reply “STOP” to any message we send you.

  • After you send “STOP,” we may send you a one‑time confirmation message to confirm that you have been unsubscribed from that Program. After this, you will no longer receive messages from that specific Program, but you may still receive messages from other Programs you have joined (unless and until you opt out of those Programs as well).

Help Instructions (HELP):

  • If you need assistance with a Program, reply “HELP” to any message or contact us using the information in Section 6 (Customer Support).

You may also contact us directly using the information in Section 6 to request that we stop sending messages via SMS, email, or phone.

Carrier Disclosures

Carriers are not liable for any delayed or undelivered messages. Availability of a Program and performance of message delivery may be affected by your carrier’s coverage and network conditions.

5. Post‑Project Survey and Review Requests

After a project or service is completed, we may contact you by phone, SMS/MMS, or email to:

  • Request that you complete a satisfaction survey.

  • Collect a Net Promoter Score (NPS) or other rating regarding your experience.

  • Gather qualitative feedback about the work that was performed.

  • Ask you to leave a review on public platforms (such as online review or social media sites), at your discretion.

Your participation in surveys, feedback requests, or public reviews is voluntary. Declining to participate will not affect your ability to receive services from us.

Customer Support and Contact Information

If you have questions about these Terms or any Program, or if you need help, please contact us:

  • Phone: 973-221-8657

  • Email: info@born-raisedelectric.com

  • Mailing Address: [FILL IN PHYSICAL BUSINESS ADDRESS]

You may also reply HELP to any text message for assistance.

Link to Privacy Policy

For more information about how we collect, use, and share your information, including information collected through the Programs and the Website, please review our Privacy Policy.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.